Privacy Policy

Last Updated October 18, 2026.

At JetSet Catering, LLC (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our services, or communicate with us.

1. Information We Collect

We may collect the following types of personal information from you when you use our services:

Personal Information Provided by You: This includes names, phone numbers, email addresses, mailing addresses, job titles, and payment information (such as credit/debit card numbers).
Sensitive Information: With your consent or as permitted by law, we may collect financial data or other sensitive details.
Automatically Collected Information: This may include IP addresses, browser and device characteristics, operating systems, and location data. We also collect information through cookies and other tracking technologies.
Information from Other Sources: We may obtain information from third-party sources, such as public databases, marketing partners, and social media platforms.

2. How We Process Your Information

We process your information for the following purposes:

To provide, improve, and administer our services.
To fulfill orders, respond to inquiries, and manage transactions.
To send marketing communications (if you’ve opted in).
To ensure security, prevent fraud, and comply with legal obligations.
To conduct internal research for business improvements.

3. Legal Bases for Processing

We rely on the following legal grounds to process your information:

Consent: You can withdraw your consent at any time.
Performance of a Contract: To fulfill our contractual obligations to you.
Legitimate Interests: To meet business interests, such as improving services.
Legal Obligations: For compliance with legal requirements.
Vital Interests: When necessary to protect your safety or that of others.

4. Sharing Your Information

We may share your personal information with:

Service Providers: In accordance with contracts, to assist in delivering services.
Business Transfers: During mergers, sales, or acquisitions.
We have not disclosed, sold, or shared any personal information for business or commercial purposes in the preceding 12 months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

Mobile Information and SMS Consent

JetSet Catering, LLC does not sell, rent, or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for marketing or promotional purposes. This information may be shared with service providers solely as necessary to deliver business communications and related services. SMS opt-in consent information will not be shared with third parties or affiliates for their own marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and pixels) to collect information about how you interact with our services. You can adjust your browser settings to control cookies.

For more detailed information, please refer to our Cookie Notice.

6. Data Retention

We will retain your personal information as long as you maintain an account with us or as required by law. Afterward, we will securely store and delete or anonymize your data.

7. Data Security

We implement organizational and technical security measures to protect your personal information. However, no transmission over the internet or electronic storage method can guarantee complete security.

8. Children’s Privacy

We do not knowingly collect data from or market to children under 18 years of age. If we become aware of any data collected from minors, we will take prompt action to delete it.

9. Your Privacy Rights

Depending on your location (e.g., US, EU, UK, Switzerland, Canada), you may have rights such as:

Right to access, correct, or delete your personal data.
Right to withdraw consent at any time.
Right to object to or restrict data processing.
Right to data portability (where applicable).

To exercise your rights, contact us at privacy@jetsetcatering.com.

10. Do-Not-Track Features

We currently do not respond to DNT signals as no uniform technology standard has been established.

11. United States Residents’ Privacy Rights

If you are a resident of California, Colorado, Connecticut, and other specific states, you may have additional rights, including:

Right to know, access, and request deletion of your personal information.
Right to correct inaccuracies.
Right to limit the use of sensitive data.

For California residents, the “Shine the Light” law (California Civil Code Section 1798.83) allows you to request information about any personal information shared with third parties for direct marketing purposes.

12. Updates to This Policy

We may update this policy to comply with relevant laws. The revised version will be noted by an updated “Effective Date.” We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this policy, you can contact us at:

JetSet Catering, LLC

4660 La Jolla Village Drive

Suite 100

San Diego, CA 92122

Email: privacy@jetsetcatering.com

14. How to Review, Update, or Delete Your Data

If you’d like to review, update, or delete your personal information, please submit a data subject access request by contacting us at privacy@jetsetcatering.com.

SMS/Text Messaging Terms & Conditions

By opting in to receive SMS messages from JetSet Catering, LLC through the optional consent checkbox on our website order form, you agree to receive individual, conversational text messages regarding catering requests, order coordination, delivery updates, and customer service.

Types of Messages

By opting in to receive SMS messages from JetSet Catering, LLC, you agree to receive messages relating to:

Catering requests, quotes, and order confirmations
Order modifications, substitutions, and special requests
Delivery coordination, scheduling, and status updates
Vendor coordination and operational communications
Customer service inquiries and issue resolution

Messages may be initiated by JetSet Catering employees or sent in response to inquiries. We do not use this SMS service for mass marketing or promotional campaigns.

Consent to Receive Messages

Customers may opt in to receive SMS messages from JetSet Catering, LLC by visiting https://www.jetsetcatering.com/order-now, providing their mobile phone number, and voluntarily selecting the SMS consent checkbox.

The checkbox is optional, unchecked by default, and not required to submit a catering order or purchase our services. Consent is recorded when the form is submitted. We obtain consent before initiating outbound SMS communications, and recipients may withdraw consent at any time by replying STOP.

Message Frequency

Message frequency varies depending on your requests, active orders, and operational communication needs.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying STOP. You will receive confirmation of your opt-out, and no further SMS messages will be sent unless you opt in again.

Help and Support

Reply HELP for assistance, email privacy@jetsetcatering.com, call (888) 908-1004, or visit https://www.jetsetcatering.com.

Carrier Disclaimer

Mobile carriers are not liable for any delayed or undelivered messages.

Privacy

We do not sell or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for marketing or promotional purposes.

For additional information about how we collect, use, and protect personal information, please review our Privacy Policy at https://www.jetsetcatering.com/privacy-policy.

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